Slip and fall claims are one of the most common liabilities for commercial property owners in New England. Between freeze-thaw cycles, heavy rain, and snow accumulation, exterior surfaces deteriorate quickly — creating dangerous walking conditions.
At ESI Waterproofing & Masonry Restoration Inc., we help property managers reduce risk through proactive exterior maintenance and restoration.
1. Uneven Concrete & Trip Hazards
Water infiltration causes cracking, settlement, and spalling — leading to height differentials that increase trip risk.
Under OSHA walking-working surface standards and Massachusetts premises liability laws, owners are responsible for maintaining safe walking areas.
Preventative Solutions:
- Structural concrete repairs
- Joint sealant replacement
- Traffic coatings
- Waterproof membranes
2. Water Infiltration & Black Ice
Failed waterproofing and poor drainage allow water to collect and freeze on:
- Parking decks
- Entryways
- Plaza levels
- Walkways
The Massachusetts State Building Code (780 CMR) requires proper drainage away from structures to prevent hazardous conditions.
Risk Reduction Measures:
- Deck coating restoration
- Drain repairs
- Re-sloping corrections
- Foundation waterproofing
3. Deteriorated Masonry & Falling Debris
Cracked mortar joints allow moisture intrusion, leading to loose brick, spalling, and potential falling debris — especially near entrances.
Regular inspections and repointing help protect tenants and reduce liability exposure.
ADA & Compliance Considerations
The Americans with Disabilities Act (ADA) requires accessible routes to be stable, firm, and slip-resistant. Even minor surface changes (over 1/4 inch) can create non-compliant conditions.
Routine exterior inspections help prevent violations and costly retrofits.
Protect Your Property Before Winter
Preventative maintenance costs far less than emergency repairs or slip-and-fall claims.
If you manage a commercial property in Massachusetts or New England, schedule an exterior assessment today:
Reduce risk. Improve safety. Protect your asset.