Slip and fall claims are one of the most common liabilities for commercial property owners in New England. Between freeze-thaw cycles, heavy rain, and snow accumulation, exterior surfaces deteriorate quickly — creating dangerous walking conditions.
At ESI Waterproofing & Masonry Restoration Inc., we help property managers reduce risk through proactive exterior maintenance and restoration.
1. Uneven Concrete & Trip Hazards
Water infiltration causes cracking, settlement, and spalling — leading to height differentials that increase trip risk.
Under OSHA walking-working surface standards and Massachusetts premises liability laws, owners are responsible for maintaining safe walking areas.
Preventative Solutions:
- Structural concrete repairs
- Joint sealant replacement
- Traffic coatings
- Waterproof membranes
2. Water Infiltration & Black Ice
Failed waterproofing and poor drainage allow water to collect and freeze on:
- Parking decks
- Entryways
- Plaza levels
- Walkways
The Massachusetts State Building Code (780 CMR) requires proper drainage away from structures to prevent hazardous conditions.
Risk Reduction Measures:
- Deck coating restoration
- Drain repairs
- Re-sloping corrections
- Foundation waterproofing
3. Deteriorated Masonry & Falling Debris
Cracked mortar joints allow moisture intrusion, leading to loose brick, spalling, and potential falling debris — especially near entrances.
Regular inspections and repointing help protect tenants and reduce liability exposure.
ADA & Compliance Considerations
The Americans with Disabilities Act (ADA) requires accessible routes to be stable, firm, and slip-resistant. Even minor surface changes (over 1/4 inch) can create non-compliant conditions.
Routine exterior inspections help prevent violations and costly retrofits.
Protect Your Property Before Winter
Preventative maintenance costs far less than emergency repairs or slip-and-fall claims.
If you manage a commercial property in Massachusetts or New England, schedule an exterior assessment today:
Reduce risk. Improve safety. Protect your asset.
Disclaimer: This article is provided for general informational and educational purposes only and is not a substitute for a project-specific inspection, professional advice, or applicable building codes and regulations. Building conditions, materials, and requirements vary by property and jurisdiction. Recommendations should be evaluated by qualified professionals based on the specific project. External resources are provided for informational purposes only; their inclusion does not imply endorsement of ESI Waterproofing & Masonry Restoration Inc. by the referenced organizations.